Privacy Policy
Niralive Astro is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
1.1 Information You Provide
- Name, email address, and contact information provided when registering or purchasing.
- Date, time, and place of birth provided for astrological readings.
- Payment information (processed through third-party payment processors; we do not store full card details).
- Communications and correspondence you send us.
- Any other information you voluntarily submit.
1.2 Automatically Collected Information
- IP address, browser type, operating system, referring URLs.
- Pages visited, time spent, links clicked (via cookies and analytics tools).
- Device identifiers and usage data.
2. How We Use Your Information
We use the information we collect to:
- Deliver, personalize, and improve our services and readings.
- Process transactions and send related communications.
- Respond to inquiries, comments, or support requests.
- Send promotional communications (you may opt out at any time).
- Comply with legal obligations and enforce our Terms.
- Protect against fraud, abuse, and security threats.
We do NOT sell your personal information to third parties for their marketing purposes.
3. Sensitive Personal Data
Astrological services require birth date, time, and location. This information is used exclusively to provide your requested service. We treat this data with the highest confidentiality. By providing this information, you explicitly consent to its use for service delivery.
We strongly advise you NOT to share medical records, financial account details, or other highly sensitive personal data through our platform, as we are not equipped to handle such data under specialized regulatory frameworks.
4. Cookies
We use cookies and similar tracking technologies to enhance your experience. These may include session cookies (temporary) and persistent cookies. You may control cookie settings through your browser; however, disabling cookies may affect the functionality of our Website.
5. Third-Party Service Providers
We may share your information with trusted third parties who assist us in operating our Website and conducting our business (e.g., payment processors, email service providers, analytics providers). These parties are contractually obligated to keep your information confidential and use it only as directed by us.
We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law. When data is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. By using our services, you acknowledge and accept this risk.
In the event of a data breach that is likely to result in significant harm to you, we will notify you as required by applicable law.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access, correct, or update your personal information.
- Request deletion of your personal data.
- Opt out of marketing communications at any time.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us through the contact page at niraliveastro.com. We will respond within a reasonable timeframe.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we discover we have inadvertently collected such data, we will promptly delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.